EXECUTIVE COACH AND CAREER FACILITATOR AND HATTIE BRYANT'S SMALL BUSINESS SCHOOL
When I am home on Sunday I plan my lunch around watching Oregon Public Broadcasting's
Small Business School http://smallbusinessschool.org/ This program has a wealth of information for they interview successful business owners.
This week they explored the difference between a Manager and a Leader. Keith Grint
author of "The Art of Leadership" pointed out that in the past the manager was considered the supporter of an idea and the leader the conceiver of the idea.
He said he believes that leaders need to be challenged by the people around him/her and it is a powerful relationship when the manager and people around the manager question and make suggestions for improvement -- only then will the organization be truly successful. His point is that the leader cannot "see" all the possibilities that exist.
Grint's view is that today's leader is humble, soft spoken and caring --- he/she understands the need and importance of the people surrounding them.
BUSINESS COMMUNICATION TIP:
Treat everyone with respect and courtesy. A person's position in life should have nothing to do with the way you interact with them.