Saturday, January 19, 2008


I am a faithful member of Netflixs.

Yet, there are certain movies I have decided might be more effective on the big screen. This week I decided to go see "The Diving Bell and the Butterfly." This is a true story about the editor of "Elle" magazine that had a stroke in his 40s.

This is a French film and I believed it would be easier to read the captions on a big screen. Not only was it easier to read the caption, it gave me a bird's eye view of what a stroke patient experiences -- the views from the bed, wheelchair and when people "talked" to him.

Parts of it were difficult for me to watch because my Mom had a similar kind of stroke. The up side is that I realized that my belief that she knew and understood everything I said to her was confirmed. It is amazing story about how one man used the blinking of one eye to create a book that made it easier for all of us to understand the world of a stroke victim that cannot
move or talk.

This movie is a "gift" to all of us.


When going to a networking event, plan to meet no more than three people in an hour. That way you will be able to really learn about the other person. Remember people hire people they like and know.......a quick passing out of your contact card will not build relationships.

Sunday, January 13, 2008


After my Mom passed on, I was holding my feet to ground and found myself "catching up" by traveling a great deal for my business. From August through December I was gone a great deal of time. I took little notice of events going on in my own community.

This week I found myself getting up at 5:30 a.m. to make sure I had time to exercise and read the paper before I headed to a 7:00 a.m. Clark County Chamber Meeting.

It was great to reconnect with people that I hold in high regard and learn how their lives are changing. We all know that we cannot stay in the same place or we will be left behind.

On Friday, I attended a session by Deborah Walker on the importance of "Customer Loyalty." Fifteen people took one hour out of their day to learned how they can enhance their customer loyalty programs. It became apparent that there are more people than Deborah and myself that believe the way to build and maintain relationships is through taking care of your customers.

Deborah's website is:


This tip could be a great help to your clients. I recently learned that people who have "handicap access permits" have been missing out on some additional help. Recently, my 83 three old friend went to the "service aisle" at her local gas station. The attendant noticed the permit sitting on her seat. He said "Mrs. Smith, I didn't know you had this can pull up to any pump
and you can get the "self-service" rate and we fill it for you. She was thrilled to learn this and she saved $2.00 on her fill-up.

"It doesn't hurt to Ask." (Okay, that was blatant advertising, that line is the name of book that will be coming soon....yet, it is sooooo true.)

Sunday, January 06, 2008


OK, I'll admit it I didn't send out any holiday cards. So much is going on during the holidays it seems like just "one more thing." Then, of course, I rationalized that people are too busy and they don't have time to savor my great choice of cards or words. '

Instead, I am taking time now to call up people for a cup of coffee or sending a note to let them know that I am thinking of them. Have to admit I am enjoying this new approach for me.

Oh yes, I also am a fortunate woman who has a 96 year old wonderful Aunt. I took the time to write her a 2.5 page letter in 14 point font so it was easier for her to read. No question, it was a special writing to her and filling in her in our families happenings. Imagine my surprise when I got a note back from her complete with two pictures so that you I could see her and all my
cousins. Wonderful!!!


A trip to an office supply store served as wake up call to all the great organizers there are to help de-clutter one's office. I successfully organized my papers into four piles. Now the question was how to file them. File space is now at a minimum in my home office. There they were great looking black plastic boxes that accommodates hanging files. Perfect! My officeis looking terrific!