Thursday, July 16, 2009


In my supply cabinet is an array of note cards. I have my formal printed ones with my logo, name, and address on the back. However, I have discovered in recent months, I tend to go to the note card that fits the personality of the intended recipient.

Handwritten notes can be used for:

Congratulations on an award.

Congratulations for the news article which included his quote. (Send the article so they have extra copies.)

Letting the recipient know you are glad you met.

Thanking a person for a special lunch or dinner.

Thanking a person for inviting you to a special event.

Thanking a person for giving you a great idea.

Thanking a person for supporting you at a meeting.

Thanking a person for a gift.

It doesn’t take a rocket scientist to figure this out – yet, I think we have gotten away from this simple gesture. All you need to do is write three lines. Then include your contact card (formerly business card) so that it is easy for the recipient to get in touch with you if they want to in the future.

A simple reminder that the human touch is very much appreciated.


When you have to change a business date, call the person up and give them the reason why. Then suggest some possible alternative dates. A quick phone call will be very much appreciated

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  1. Connie Smith7:14 PM

    Good thoughts. I have been choosing one employee everyweek that I can thank about something and write a hand note and slip it to them when they don't see me coming. It has been quite fun.

  2. What a great idea, Connie. Good for you --- you call thata win/win/win. Your company, you and the employee.

  3. Hi Kathy. What a great reminder. With today's technology, such as email, faxes, and texting, it seems as though people rarely take the time to really connect. Handwritten letter? Who would have thought. Sometimes I feel lucky to receive a phone call, rather than an IM.

  4. Smiling...don't you love it when you answer the phone and people are surprised you answered. Yes, time to take more time out for one-on-ones.