Saturday, December 27, 2008

I KNEW I WAS IN BELGIUM WHEN CHOCOLATE WAS SERVED FOR BREAKAST

On December 24, I started my journey to visit my daughter in Belgium at 2:30 a.m. The taxi picked me up at 3:30 a.m. with chains for the treacherous drive to the airport. With snow falling hard, I was relieved it was an early morning flight. We took off on time and arrived in Seattle to even heavier snow.

My next flight was again on time. Once on the runway, you could feel the tension. All of us knew that the pilot had his hands full. The runway appeared to be covered with snow and ice.

Once airborne, the pilot announced, "A special Christmas present from the control tower. We are the last flight out for at least the next two hours." Had we not gotten off then, I would have missed my connection in New York City and would not have arrived at my daughter's for Christmas Day.

I boarded the American Airlines plane and realized my use of miles for a first-class seat were well spent. This plane had seats that fully reclined so I could stretch out to sleep. After a delicious meal, I pulled up the quilt-like blanket and settled down to sleep.

Since I had asked for the "express breakfast" I was awaken 45 minutes before we were to land. The flight attendant served me orange juice, fruit and a croissant. Once I had finished, he handed me a plate of dark Belgium chocolate.

Perfect trip--well almost. It seems my luggage was still in Seattle and would not arrive until late afternoon the following day. My daughter was waiting for me at the gate-It was 8:30 a.m. Nothing like a hug from your daughter on Christmas morning.

BUSINESS COMMUNICATION TIP:

Whenever you travel, make sure you put the chargers and overseas adapters for your computer and cell phone in your carry-on. You never know if your luggage will arrive with you. If you are at JFK airport, Samsung has great stations for charging your devices. There are comfortable chairs surrounding each station and it is FREE.

Monday, December 22, 2008

SWIM LATE AT NIGHT CLEARS THE COBWEBS

Here in the NW we have experienced our worst snowstorm in 40 years. I have been here for 23 years and I knew I had not ever seen this much snow on the ground since I lived here...yet, I had no idea that I was here when we are making history. I do know I parked my car 2 1/2 days ago and it is obvious it will stay there for a while yet. Most of us here do not even have snow tires because normally it will snow and melt the next day.

It has been a good time to get projects done and some started. My January file is starting to be filled up with things I must check on when I get back from Belgium on January 14th. Tonight however, I was starting to get a little cabin fever.
I decided to brave the elements and find my way to my condo complex's pool. Knowing full well at the end of my good swim, the hot tub would be waiting for me to warm my bones that that are chilled because of the constant temperature in the 20's.

I walked out the door and it was a winter wonderland. Silent. The evergreen trees looking like the picture postcards you see; and the trees, without leaves, were covered with crystal clear ice. It was the quiet that was soooo restful and beautiful.

I found my way to the pool through the drifts, and put my outer clothes into the sauna. My swim felt better than ever and it was interesting to watch the steam rise even higher on the windows as I continued to swim. The hot tub....ahh, no more aching body parts.


It was a beautiful night --- I am glad I took time for myself -- if I hadn't I would have missed an outstanding experience.
Time for ourselves can and often does mean renewal for ones body and mind. As result, it is possible one can accomplish so much more.

BUSINESS COMMUNICATION TIP:

I
f you are using Twitter and you have a Blackberry, you can download a program that enables you to use your Blackberry to send tweets while you are out and about. http://twitterberry.com


WRITING HELPS SHARES THINGS WE HAVE LEARNED

Yesterday, I received a wonderful gift. My daughter, Kara who has outstanding writing abilities, started her own blog about her adventures in Belgium where she lives. She is an outstanding writer and all of her family has urged her to write, which had taken the backseat to press releases and articles for her company. We knew nothing about her starting a blog, yet were frustrated that we had not heard about her day with a two-star Michelin Chef. Now we know why we hadn't heard any of the details before. If you want to smile, take a peak.
http://sunflowersbythesea.wordpress.com/

A dear friend of mine was born in China, studied the religions of the world, studied men and women's communication way before it was popular, started two of the major fund raising organizations in our area and started a foundation for a hospital that is flourishing today because of his leadership. Yet, when he passed on, we lost all of the history involved and his learnings because he did not write about it - He was always going to do it tomorrow.

Is there something you want to write? Maybe 2009 is the year to start putting your thoughts/learnings/adventures down. So proud of my daughter for documenting her interesting life.

BUSINESS COMMUNICATION TIP:

I have come to the conclusion that Twitter truly is serving me well. One of the main purposes of it is to draw people to your website. The stats regarding my website have gone up considerably and I have hardly started.




Saturday, December 20, 2008

JUST DO IT!

I am betting one of our local shoe manufacturers is thrilled we have caught on to its' slogan and use it as part of our communication. At any rate, it seemed to be the right title for this blog.

Now that I have caught on to "social networking" I'm find myself getting sucked into checking what is going on with the sites as soon as I get to my computer. Meanwhile, the emails keep piling up, not to mention the projects that need attention.

Stepping back, I realized how I need to handle emails, tweets and the projects. It seems so simple, yet, I wasn't doing it. Just handle what needs to be done immediately.

I remember when a retired general told me that he was taught to make a decision and take action because someone's life may depend on it. At the time, I thought that approach could cause all kinds of mistakes because things were not thought through.

Now I realize that, yes, there can be mistakes, yet at least something is done. Perhaps, we don't need those meetings that go on for hours? I'm thinking a tight agenda will be very helpful.

Back to my emails.

BUSINESS COMMUNICATION TIP:

Read about a great new website that will help you clear your library and enable you to buy some books you have been wanting, yet don't need to have them be brand new.
http://www.paperbackswap.com




Wednesday, December 17, 2008

IS IT "SOCIAL NETWORKING" OR "SOCIAL MEDIA"?

During the last month I have been spending a great deal of time on the computer. I know I have to stay on top of technology and decided it was time to figure out Twitter, Facebook etc.

Since I speak and train on networking in person, I got to thinking "Is "social networking" the right word for interactions on these sites? I have asked the question on http://www.Twitter.com no response yet.

A colleague that I respect happened to call on another issue. She brought an interesting perspective to my question. She's nearing the half-way point of her Masters Degree. She said her classmates had just had a discussion on that very subject. They decided, more than likely, it is"social networking" -- taken to the virtual world.

The issue seems to be how to apply professional standards to this virtual arena and the connecting that is happening throughout the world. People are finally starting to understand that what they write will float in cyberspace for years. There are many people having regrets about what they wrote. Perhaps, we need the Emily Post of cyberspace communication?

BUSINESS COMMUNICATION TIP:

If you are packing something to send, make sure you pack it very tight. It seems that breakage occurs when the item inside can move. Loose, wadded newspaper is not enough to cushion the object.






Sunday, December 14, 2008

EXECUTIVE COACH, SPEAKER, TRAINER KEEPS LEARNING ABOUT SOCIAL NETWORKING

Since I am such a firm believer in one-to-one eye-to-eye connections, I am a bit surprised that I have become so interested in "social networking" on the web. However, I am finding myself spending hours learning how connecting via the web really works.

Why am I enjoying it?

1. Finding people that have been out of my life for a while.
2. Have a new channel to share tidbits that I am learning in my life.
3. I believe it serves me because I have an innate desire to always want to keep learning.

With that being said -- still lots to learn -- yet, I am way ahead of many Executive Coaches, Speakers and Trainers - great information for my networking classes. I have, however, decided not to include "social networking" technical information in my next book on networking...it would be outdated before it was printed.

BUSINESS COMMUNICATION TIP:

If you are going to travel over seas, check with your bank to find out if there is a bank that would not charge you ATM fees--often they are affiliated with other banks. Just learned about bank I can use in France.




Monday, December 08, 2008

Executive Coach, Speaker and Trainer Travels in Southern California

Each time I head the airport, I smile to myself and say, "What kind of adventure will I have today?"

Many of us have passes to the Board Room (That is the name for Alaska's lounge--I know other airlines use other names). We tease, Frank, who is normally there on weekdays --- and he is great at dishing it back. He proudly announced Portland, Oregon won the "Best Board Room" of all of Alaska's sites. Even if he hasn't pulled off getting "Washington" brand potato chips at our site, I'm betting he is one of the reasons for the recognition.

We get our fresh cup of coffee. I smile when I notice how many people are reading the newspapers that are scattered throughout the room. Reading papers isn't dead with executives. These people know that what they read can be helpful when they are talking with others during the day. People need to know what is going on so they can start and keep conversations going--that's called building relationships.

Plane is on time and the tailwinds gets into Burbank 10 minutes early. Ah....there is sunshine and clear skies. Get my rental car and I'm off.....Again, the beauty of the mountains and blue skies bring me all kinds of ideas for new articles.

It helps so much to get out of your routine to remind yourself of how much you don't know and it helps you nourish your creative side.

BUSINESS COMMUNICATION TIP:

When you are reading the newspaper, pay attention to the ads. It is a great way to find events that you might find interesting. In fact, when deciding where to go I ask myself, "Will I learn anything or will I have fun?" Any event is a networking event.




Friday, December 05, 2008

DAY OFF RESULTS

I do have to say that I have gotten people who are close to me trained to know that Thursday is my day off. The day I do not do emails or answer the telephone--no office work takes place. That circle is pretty small; and it doesn't have much of impact on my business day.

About two years ago, my Executive Coach, Mari Smith http://www.marismith.com suggested I take a day off. I live alone, love my work -- and really don't think of it as work. Yet, she knew I needed a break. At first, I was apprehensive -- "I'm self-employed. I can afford to take a total day off and not pay attention to the tools of business." She convinced me it would be good for me.

Yesterday was my day off. What a joy it was! Bright sun -- something we cherish in the Northwest this time of year. Fussed around the house a bit, just so I would come home to a really neat house was the first thing on the agenda. Put on a fun outfit and headed out for the day. Drove into the countryside south of Portland. Discovered an organic mustard farm, a place where you could pick your own holly and saw the gigantic tree at the outlet mall.

This morning I listened to my telephone messages. Only one of them needs action today, the others were updating me on projects I am involved with in California. Yes, there were 150 emails this morning, yet, I was able to move through them quickly. It won't take me long to catch up.

So I feel fresh, creative and ready to move forward again on my projects. Life is good!!!

BUSINESS COMMUNICATION TIP:

For those of you who suffer from SAD -- Seasonal Affective Disorder. I highly recommend "Happy Lite Jr." http://www.verilux.com
I sit in front of it for twenty minutes the first thing in the morning when I am reading my emails.








Monday, December 01, 2008

EXECUTIVE COACH, SPEAKER AND TRAINER OBSERVES HOW PEOPLE ARE SAVING MONEY

It is not easy listening to the news -- like today when the stock market plummeted. Yet, lately I have been focusing on how people are starting to entertain themselves. A friend reports that the sales in their music store have soared...especially on Black Friday. Could it be that people have decided it is time for those lessons they always dreamed of taking?

When you visit a bookstore, there are so many people in the aisles. I don't know about you, but I have found myself curling up more with books. What a better way to escape or learn something new while people are wringing their hands in despair.

I checked in with some of my baby boomer friends. I asked them if they liked playing board games when they grew up. If I asked them on the phone, I can hear the smile in their voice. There is not one person I asked that didn't go on about how much fun they had playing with their family and friends.

From my view, it is looking like we are going back to the simple things in life AND we're enjoying it.

BUSINESS COMMUNICATION TIP:

People who are on top of social networking say that you should pick three groups and work with them, so that you can do them justice. It is not easy keeping up, however, I am on:

http://www.twitter.com
http://www.linkedin
http://www.facebook.com



Thursday, November 27, 2008

EXECUTIVE COACH, SPEAKER AND TRAINER REFLECTS ON THANKSGIVING DAY

This morning I picked up the paper and there was an article about how families are spending time together -- not just on holidays. People were making meals together and they are playing games together.

When I grew up in the country on an apple orchard in Wisconsin, it was part of our regular life to have all of us together for dinner. Often, after the dishes were washed, we went to the dining room to play games such as Monopoly, Sorry or just plain cards. It didn't cost a cent and there was plenty of laughter.

Another article talks about how a mom had asked her three children to write down five things that they were thankful for this holiday. On the list, there was not one "thing" mentioned -- instead they talked about their mom and dad, brother and sisters, or something that they had all done together.

Maybe the need for "things" this holiday seasons is not important as time spent together.

BUSINESS COMMUNICATION TIP:

What if this year you give your employees some time off instead of spending money on gifts they may not want or need so they can spend more times with their families.?






Tuesday, November 25, 2008

EXECUTIVE COACH, SPEAKER AND TRAINER HAS A DAY FILLED WITH CONTRADICTIONS

It seemed the challenge of the day was to keep upbeat. Headlines in my morning paper, especially the business section, brings more news of lower profits. Turn TV on and the news says, we haven't seen anything yet!

Friend loses her job with the same group after 26 years. Sister reports a health issues, though not life threatening not good news. Miss an appointment because I forgot to write it down.

Weather miserable, cold and raining.

AND then a phone call from a friend who has landed a great job in his field of interest--no question this is a path where he can use his innate skills. Couldn't be happier for him. I had introduced him to his new employer.

BUSINESS COMMUNICATION TIP:


A very wise mentor told me years ago something that I thought was a very strange thing to do. He said, "When something good happens and you were part of it, write it down. You will forget how you impacted others. When you get down, that is when you should pick up the special book where you are recording your actions." I am going to make a new entry tonight and read my book.



Thursday, November 20, 2008

EXECUTIVE COACH, SPEAKER AND TRAINER WORKING ON THE REVAMP OF HER WEBSITE

Presently, I have a good website. Yet, it was time to take my site to a new level. After researching, I hired a firm in Portland, Oregon. Art4orm http://www.art4orm.com

Today I reviewed the final narrative and now it is in their hands to work their magic. I have already approved the overall design that we will be using. Now they put the narrative in the proper places and add pictures that I have been collected over the last four months.

We're a couple of weeks away from launching the site live. Very excited about that and with the launch comes a BIG announcement about my book "It Doesn't Hurt to Ask: It's all about Communication."

BUSINESS COMMUNICATION TIP:

http://www.trendcentral.com

I highly recommend the site listed above to keep up on trends in food, clothing, and technology. More than once I was surprised about what I was reading. The world is moving fast, a tool to keep up!

Sunday, November 16, 2008

EXECUTIVE COACH, SPEAKER AND TRAINER SUBMITS SPEAKING PROPOSAL
It is pretty interesting how one sits down in front of the computer and "thinks" she is going to whip out a proposal in about an hour. Even with all the proposals I have written, I am still amazed how different the wording and the requirements are for each proposal that arrives. I found myself sitting in front of the computer for three hours working to make the proposal "just right."

Working on a new proposal gives me the opportunity to see if I want to change the structure of one of my presentations. In my case, the answer usually is yes since I have a huge need for variety and certainly don't want to get bored giving my own presentations. My life provides me with all kinds of ways to find information that I want to share.

At any rate, even though it Sunday, I dropped it in the mailbox.....it is out of sight and out of mind until the decision is made.

BUSINESS COMMUNICATION TIP:

Ideas come when you least expect them. Make sure you carry a notepad or your use your Blackberry to record "Your Great Ideas". I have learned those "good ideas" disappear from your mind quickly when you get busy.







Saturday, November 08, 2008

EXECUTIVE COACH, SPEAKER AND TRAINER GOES TO WORDSTOCK IN PORTLAND TO LEARN ABOUT THE PUBLISHING WORLD

Writing a book takes skill. In addition, it takes dedication. I still still remember how difficult it was sitting in front of my computer the last two months. I did learn how important it was to make yourself a deadline so that you keep on task.

Now that the book is published the process of promoting it seems to bring new learnings each day. Today I went to Wordstock in Portland, Oregon. Gathered together were publishers, printers, and writers sharing the excitement of their crafts.

This was a world I hadn't experienced before. I made some good contacts with Portland State University and the University of Oregon. Yet, more importantly, I came away more committed to continuing my writing.

BUSINESS COMMUNICATION TIP:

Anthony Robbins once told a group of us that it is important to take yourself out of your normal life so you can get a different perspective. For example, city dwelllers would benefit from visiting a farm. If you work in the high-tech industry, a visit to a school where the focus is the arts.








Thursday, November 06, 2008

EXECUTIVE COACH, SPEAKER AND TRAINER TUNES IN ON WEB SEMINARS ON TWITTER AND FACEBOOK

Planned my day so I would be home for the seminar about how to use http://www.twitter.com
First thing I learned was that it was not good I had signed on as "Funcoach", needed to use my own name. That was easy to change in the profile section. Lots of tips--looks like I will be spending even more time in front of the computer.

This afternoon Mari Smith, the guru of Facebook, presented a seminar about effective use of Facebook http://www.facebook.com

I pleased to say Mari was my Executive Coach for an extended period of time. http://www.marismith.com

So there is much for me to do --- Yet, I have to say, what I have gotten done appears to be on the right track.

BUSINESS COMMUNICATION TIP:

No question social networking is becoming essential for one to use for her marketing efforts. Both trainers stressed it is about developing relationships.....note it is the same thing as meeting in person. People do business with people they like and know.

You can add yourself to my Twitter list: http://www.twitter.com/kathycondon






Monday, November 03, 2008

EXECUTIVE COACH, SPEAKER AND TRAINER HEADS TO OCEAN PARK, WASHINGTON BEACH

The month of October seems like a blur. Family health issues, helping a friend out who has a cancerous brain tumor and then getting a bug that was hard to shake. Felt like I wasn't getting a grip back on my life. So called my favorite resort at the beach. It was available, so headed there for three days.

Packed my car with favorite food, filled the car with gas and headed out. About a half hour out I could feel myself relaxing. The drive along the Columbia River was spectacular as the fall leaves were at peak color.

Got to Long Beach and bought a dozen oysters in the shell, stopped at my favorite bakery and arrived in the brilliant sunlight at the resort. Unpacked, poured myself a glass of wine and just looked at the ocean.

This morning, as I was getting ready to return home after three terrific days, I realized how different I felt. Frankly, I am proud of myself for figuring out just what I needed to renew myself.

Oh yes, sand dollars are common on the beach this time of year --- I'm pleased to say I found one--it was just waiting for me.

BUSINESS COMMUNICATION TIP:

When people ask you to join their social network, make sure you know them or that you interview them and you feel confident they are good at what they do. Remember you are judged by the people with whom you hang around with......






Monday, October 27, 2008

EXECUTIVE COACH, SPEAKER AND TRAINER TAKES TIME OUT TO SEE THE MOVIE "A MAN NAMED PEARL"

One of my favorite sections of my local newspaper is the section that arrives on Thursday. It talks about the events that are coming up in our area for the weekend. Last Thursday there was a review of the movie "A Man Named and Pearl". The review stated it was a terrific movie, yet it was illusive about the actual content. All I knew it was uplifting and about a man who did topiary.

Friday night had no plans--now I did. I settled in with my popcorn and my Dr. Pepper. (Yes, at the movie I actually do drink soda--okay it is a habit--have to have it with popcorn.) Looking around I could see that the movie had attracted families.

What unfolded was the wonderful story of a man who made a difference with his friends, neighbors and citizens of the small town of Bishopville, South Carolina. It wasn't long before I was admiring his skills. A local nursery gave Pearl permission to look through its castoffs of plants. Pearl turned them into things of true beauty. Those plants in turn into a beautiful yard. The yard, in turn, turned into a beautiful garden that is attracting people from all over the world.

Yet, it was Pearl's own story, in his words, that truly made this movie so uplifting. His wisdom, is simple and easy to implement. So often we forget that it is "the little things." that make a difference. http://www.amannamedpearl.com

BUSINESS COMMUNICATION TIP:

Read the ads in your newspaper. There are so many things that are offered in your area that you might find extremely useful for your personal life or career. Thank goodness I read this ad about this movie--it was good for me both personally and professionally.




Monday, October 20, 2008

EXECUTIVE COACH SPEAKER AND TRAINER PRESENTS AT GENERAL ASSEMBLY OF CAREER DIRECTORS INTERNATIONAL CONFERENCE

It is difficult to say what part of the conference I enjoyed the most. Though I do know sitting in the hotel restaurant having lunch with some of the top coaches in the United States was truly a pleasure.

Jason Alba invited me to visit him when I present in Salt Lake City next April. He has a great sense of humor and shared a number of useful hints. http://www.jibberjobber.com

Susan Guarmeri energy and quick wit peppered our lunch with additional information on 360 Reach Assessement. http://assessmentgoddess.com

Susan P. Joyce quiet demeanor fed me for she was great at stepping back and looking at the big picture. I will explore ways I can be a contributor to her outstanding website. http://www.job-hunt.org.

BUSINESS COMMUNICATION TIP:

Stressed? Take time to "play". When you get to the site, be sure to push on the square to start the sand. http//www.thisissand.com



Sunday, October 12, 2008

EXECUTIVE COACH, SPEAKER AND TRAINER LEARNS LESSONS FROM SOMEONE WITH AN INOPERABLE BRAIN TUMOR

The last two weeks I have the opportunity to learn from a man who has been a friend for twenty-two years. At 52 he knows his time on earth is coming to an end.

There have been moments of helping him dress, then handing him his favorite breakfast of two kinds of cereal, with rice milk and blueberries. We sit out in the Palm Springs sun and talk about life.

His mind is totally clear, yet, try as he might, the words do not come out to say what he means....today I figured out he was asking for blueberries and it was coming out turkey.

Yesterday, he said to me "Kath, please write about the craziness of this." What that means is obviously for me to determine....yet, now I know I was brought here to be an observer and pass on to others what I have learned. Not sure what form it will take, yet when such a kind, gracious, thankful man ask you do this, how can I not do it?

He has no regrets about life---and his friends will all say Gary has always lived his life to the fullest....How thankful we all are for that.

Early Wednesday morning I resume my life --- can't even imagine what it will be like to tell him good night Tuesday--I leave for a presentation in Seattle early Wednesday morning and then fly to my home in Vancouver, Washington Friday night.

One thing I have learned for sure: Ask for help if you need it. Those of us who have been honored to be asked to help Gary through this stage are not only grateful to be of "real" help since we know what is needed --- we feel totally honored to be in the presence of someone in this stage of his life.








Tuesday, September 09, 2008

EXECUTIVE COACH, SPEAKER AND TRAINER MAKES THE BEST OF POSTPONED TRAINING DUE TO CALIFORNIA'S LACK OF APPROVED A BUDGET

Two months ago, I scheduled a training for Palmdale, California...surely the California budget would be passed by then and it wouldn't be a problem. I waited until Monday of this week to officially cancel for I had been told if I train, I do not get paid.

All of a sudden there is are four days on my schedule with no activities. One could either, pull up the covers and say "Great I can get some extra sleep" or as I chose to do....get myself back into writing on a regular basis.

Pretty amazing, I hadn't written any articles for a while and now they are flowing out. I am smiling through the days. Plus, I was here to receive a phone call from a client that I help decide to take an action two years ago. Looks like she'll be getting a job that would not have been possible if I hadn't urged her to a new certification.

Perfect example of the fact the "Little things mean a difference." She didn't have to call with me the news -- yet, I'm sitting here continuing to smile.

BUSINESS COMMUNICATION TIP:

Is your computer running slowly? Just found http://errorsmart.com
Amazing how many "issues" it found with my computer.
Total cost: $39.95 and that is not a yearly fee.


Thursday, September 04, 2008

EXECUTIVE COACH, SPEAKER AND TRAINER HIRES MARKETING FIRM TO RE BRAND HER IMAGE

My life keeps flowing along and I do not step back often enough to realize what I have accomplished and how I have changed. I will say that celebrating my major achievements have become part of my life....Like when my book "It Doesn't Hurt to Ask: It is all about communication" was released in March of this year. A journey with a girlfriend to Santa Cruz and an amazing outdoor dinner on the beach will always be remembered as how I marked that celebration.

Comments started arriving: "You don't look like your picture on your website at all." I've grown my hair much longer and by a stroke of nature ( :-) it has become lighter.

Another comment: "You are doing so much more speaking at national conventions -- your website doesn't really talk about that too much."

The list goes on -- I knew it was time to take a "BIG STEP." Using my own networking skills I found Art4orm. http://art4orm.com

In July I hired the firm for six months to totally redo my brand. Colors are now maroon and gold, great new logo and letterhead....the list goes on. This week I got to see the redesign of my current website....let's just say it will be a very different look. My task now is to write new web content that truly reflects work and my personality.

It feel great--of course, I will let you know when the launch of the website takes place.
BUSINESS COMMUNICATION TOOL:

Wondering where you time goes each week? Check out http://www.rescuetime.com
I knew I was spending a great deal of time on emails each week; yet, it came has a revelation that it was actually 10 hours and 40 minutes last week.

Sunday, August 17, 2008

EXECUTIVE COACH, SPEAKER AND TRAINER PRESENTS NEW TOPIC, "IT DOESN'T HURT TO ASK: IT IS ALL ABOUT COMMUNICATION"

When I was asked to present at the Clark County Chamber of Commerce, I was pleased for it would be an opportunity for me to launch a new presentation based on my book. My process for doing a new presentation or writing something is to come up with the topic and then just let it mull around in my mind for a while. It is amazing how events arise, challenges surfaces or clients appear that help me with the items I want to include in my presentation.

It became very clear that the presentation needed to be a combination of my Networking to Build Relationships seminar and my Intergenerational Communication workshop. It would be early in the morning, so I knew I needed to include stories that would grab their attention.

I can report that the presentation was well received and the one-hour presentation has given me the foundation for a seminar that will first develop into a two-hour one and then a one-half day seminar. No question people teaching communication are going to be more and more in demand.

BUSINESS COMMUNICATION TIP:

Frustrated that you cannot find a real human when you have an issue? Paul M. English got so frustrated he started a web site http://www.gethuman.com

Last count he had 415 companies listed. Worth looking at if you find yourself frustrated.


Monday, July 28, 2008

EXECUTIVE COACH, SPEAKER AND TRAINER SPENDS THE WEEKEND VOLUNTEERING

When one is self-employed she has to be careful that she does not get so caught up "helping" her community that she doesn't pay attention to building and maintaining her business. Last weekend I made a decision to devote my time to my community for two organizations that I totally believe in.

VANCOUVER ROTARY CLUB

Saturday my Vancouver Rotary Club spent one-half day developing a five-year plan. Twenty-five us opened our minds and used our creative talents to present new concepts and endorse current paths our club is following. At the end of the morning there was a clear consensus on many issues.

There is still a great deal of work to be done. Those of us there felt we were the true winners. We now understand the "why" of many projects we are doing AND the fellowship between all of us was terrific.

VANCOUVER NATIONAL HISTORIC RESERVE TRUST
http://www.vnhrt.org

I live in a large condo complex and have access to a wonderful community room. I asked the Executive Director of the Reserve, Elson Strahan, if we could have a presentation on this great asset to our condo association. Sunday afternoon he brought five staff, wisdom, food and wine to our organization. Even though I have been connected with the Reserve for a number of years, I learned new things that are happening. It was an afternoon of fellowship and learning.

I woke up this morning feeling freshed and even more glad that I live in this commununity-Vancouver, Washington.

BUSINESS COMMUNICATION TIP:

Traveling to a new country and want to learn some basic words to use on your trip?
Try out this amazing free website:

http://www.livemocha.com






Thursday, July 24, 2008

EXECUTIVE COACH, SPEAKER AND TRAINER'S SISTER MAKES IT THROUGH HURRICANE DOLLY OKAY

Many of you know I have a sister in southern Texas right in the tip of the state. It was an anxious 24 hours for our family. I was in touch with her constantly and initially the weather forecaster said it wasn't going to be real bad. By the time it picked up intensity, it was too late to have residents go to shelters. Residents were just told to stay inside.

With each phone call I could hear the increased tension in my sister's voice. The winds kept coming and coming. At one point a large tree about 2 ft. in diameter trunk was blown sideways four feet and hit my sister's house. Amazing the power of the wind. That blow took a bite out of her roof....though that was the extent of damage to her home. Let's not talk about what her yard looks like--some beloved trees are going to have to be cut down.

Janet said, "If this is a Category l storm--I'm out of here if there is ever warning of a Category 2." She experienced the slowest moving hurricane recorded in the U.S. Fourteen hours of wind took a tow on her and the other residents in Mission, Texas.

With a spirit of community, every able body person is working together to clean up their area. Knowing my sister, once that is done....she'll go out to help others not so fortunate.

BUSINESS COMMUNICATION TIP:

Tracking passwords. My brother gave me the idea of using a small loose-leaf notebook to record my passwords. Each site is filed alphabetically, so it is easy to turn the page and find the password used for that website.


Monday, July 14, 2008

EXECUTIVE COACH, SPEAKER, TRAINER AND AUTHOR FOCUSES ON GETTING HER BOOK OUT TO THE WORLD

Since my book"It Doesn't Hurt to Ask: It is all about Communication," was released I have spent a great deal of my time training in California. I am grateful for the contract and the opportunities it provides for me to explore the state at the same time.

Last week I went to my Rotary Club and announced that I was going to be home for two months. I was greeted with "Of course, you are." and a grin....people didn't believe me. Yet, I know how much work I have to do to make people aware the book exists. Since my book is on Amazon, it amazing to learn how many profiles, tags etc you need to provide in order for your book to be found. http:/www.amazon.com

What I have learned is the world of advertising a book has many angles! I am in a huge learning curve! Guess I won't have to worry about creating new brain connections.

BUSINESS COMMUNICATION TIP:

Actually, this is a travel tip. I was tired of some wrinkles appearing on my clothes as I unpacked them. At the end of a travel day, the last thing I wanted to do was pull out the iron.

One day, at home, I wondered if using a simple spray bottle would be my answer. I put plain water in a spray bottled, sprayed a top, it dried and presto, the wrinkles were gone. The spray bottle has been my traveling companion ever since.


Wednesday, July 09, 2008

EXECUTIVE COACH, SPEAKER AND AUTHOR CELEBRATES PUBLICATION OF HER BOOK

As an executive coach, I suggest to people that when something terrific happens or a goal is reach, they should come up with some way to celebrate. Last March, my book "It Doesn't Hurt to Ask: It is all about communication" was released. On March 22, I purchased my tickets to attend a dinner called "Outstanding in the Field."
http://www.outstandinginthefield.com

The sight of the dinner was Sea Cove, six miles north of Santa Cruz, California. I went with a friend and we checked out the turnoff, and then went back to Santa Cruz and explored until 2:45 p.m. and arrived at the appointed time of 3:00 p.m.

We parked the car and then made the short walk down the path. Then there was a sense of awe. The ocean appeared, a very high cliff and at the base of the cliff were the tables set for 150 people in a horseshoe shape with white tablecloths and crystal.

At the registration desk, we were handed a glass of rose wine -- made by a local winemaster. During the next hour we mingled with the other people who we discovered were from as far away as Naples, Florida and New Jersey. Everyone had his/her own story of why they decided to come. One couple was there for the sixth time.

We were then taken to the top of the hill and a local farmer told us the story of the area and sustainable farms. All the food we would be eating was from the immediate area, including the wine .

The fisherman was proud share that the halibut we would be eating was literally caught around the corner of where we were eating. It was revealed that the cove where we were having dinner had never been open to the public. Apparently, the negotiations with the farmer who owns it were long....yet, in the end he agreed to let the artist, Jim Denevan, to use this sight.

We were escorted to our places for dinner. No words can express the feeling. In front of us was the huge stone cliff and four feet behind my chair, the ocean. We met more people, and before we knew it the first course came, hot soup. Who would've ever thought that could happen sitting on the beach. Yet, two renown chefs took up the challenge. There were four courses and four different wines--all food from the local area.

Needless to say, the conversation was fun. The atmosphere was beyond words and the food truly was outstanding. It was an amazing experience.

BUSINESS COMMUNICATION TIP:

When I fly into an airport, I make myself some notes for future reference. Note where the airplane comes in and record the terminal. In the future, if you are changing airlines this becomes valuable information when you are scheduling a plane change. Make note which ones have tram.


Friday, July 04, 2008

EXECUTIVE COACH, SPEAKER AND AUTHOR TRAVELS DURING THE MONTH OF JUNE.

June was a month of traveling --- training in Atlanta, San Jose and Sacramento. In addition I made a trip to Fresno to help with the development of a Leadership Training Series for the California State Department of Rehabilitation and the California Department of Behavior Mental Health.

During the time in Fresno I facilitated a meeting. I discovered that I really enjoyed facilitating groups who are working toward a common goal. What is interesting, it was a matter of using my communication tools that I teach people on a regular basis. One of those tools is watch body language and make sure people are asked for their input. Often the quietest person in the room is sitting there with a great solution. Everyone had the opportunity to share, we laughed and I had fun. Trusting more facilitation gigs will come my way.

With the California wild fires, air quality proved to be problematic. A couple of years ago, I learned to take a decongestant when I fly and use saline spray. Have to admit, I lost the battle with the air and ended up with a sinus infection for the first time in years. Amazing how that can take one down....everything seemed to be such an effort accomplish here at home. Thanks to my doctor and a prescription, I'm doing fine---as my Dad would say "I'm on the way up."

BUSINESS COMMUNICATION TIP:

When you are ready to go on vacation, be sure to schedule some appointments for when you get back. Especially if you are self-employed, it is important for you have business connections lined up so you keep your business flowing in.





Sunday, June 29, 2008

EXECUTIVE COACH, SPEAKER AND AUTHOR VISITS SANTA ROSA, CA AND CHARLES SCHULTZ MUSEUM.

I have a watched a number of speakers and trainers start to dread the "road trip." A new hotel every night and a new a city can wear one down. Yet, I have decided to take a different approach.

Before I leave, I google the city and look for highlights/events of the city that I will be traveling to. Last week, I was training in San Jose and Sacramento. Since there was a day in between I decided that I wanted to go to Sonoma Valley. The obvious thought is great wine tasting...yet, there was something more special.

Much to my delight, I discovered the Charles M. Schultz Museum was located in Santa Rosa. http://www.schultzmuseum.org

Outside the museum were four-foot high figures of the famous Peanuts characters. I figured it would be impossible to visit the museum without smiling....I was so right.

Perhaps, the highlight was seeing a tiny original drawing of Lucy sitting in a plastic outdoor pool...then seeing it produced in the real comic strip. I also learned that Schultz housekeeper pulled drawings out of his wastepaper basket and ironed them for she knew their value. It was terrific to see them displayed and made you realize the humble beginnings of these famous comic strips.

Afterwards, I visited the ice rink where Schultz had coffee every morning--now it made sense why so many of the comic strips were about ice skating.

BUSINESS COMMUNICATION TIP:

When you have submitted a proposal and you do not get it, be sure to write a note to let the person know you appreciate the opportunity to be have been considered. The reviewers have a tough job and they have to make tough choices....let them know you understand and let them know you were pleased to be at least considered.


Saturday, June 14, 2008

EXECUTIVE COACH, SPEAKER AND AUTHOR PRESENTS AT HEALTH COMMUNICATORS OF OREGON CONFERENCE

Friday the brilliant sun came out in the Northwest. I was pleased for I needed to make the journey to Woodburn, Oregon to present at the Health Communicators of Oregon Conference.
http://www.hcoregon.org

I got there early and was warmly welcome by committee members. The energy in the room was high and people were intent on collecting the information being presented so that they could take it back to their respective organizations.

Ken Cole, Director of Public Relations for the Southwest Washington Medical Center had asked me to meet with me before the conference. We brainstormed some ideas and then today was the day for me to bring those ideas together for a one-hour presentation.

My presentation was entitled "It's All About Communication." I reminded participants that that there are three things necessary for communication: Help people feel important, ask questions and listen to the answers.

It was a good day. As I drove home, I thought, again, how fortunate I am to have a career that I totally enjoy.

BUSINESS COMMUNICATION TIP:

Often one sends handouts ahead of time to an organization so they print/and pay for your copies. When you travel to a destination, be sure you take a clean copy just in case there has been a mix up and your handouts are not on site. That way you can run out to the nearest copy place and no one will be the wiser.


Thursday, June 12, 2008

EXECUTIVE COACH, SPEAKER AND AUTHOR PRESENTS IN ATLANTA

When I heard about my time slot to present "Intergenerational Communication: Tools for Communicating with Your Constituents" at the American Water Works Association in Atlanta, Georgia, I groaned...my training time was at 1:00 p.m. on a Sunday afternoon. Not only is 1:30 p.m. my down time, I couldn't imagine people coming in to be trained on a Sunday afternoon. http://www.awwa.org

I used attitude adjustment and was pleased to see 40 public officials settle into their seats in my assigned ballroom. Michael Bell greeted me and explained he would be the one to introduce to me to the assembled group. They were there to receive credit for this seminar --- yet, my goal was to make them feel their afternoon was well spent and to share tools that they could implement once they went home.

Before long we were laughing, interacting and questioning! Perfect--just the reaction I was looking for--people shared their knowledge, their concerns and we kept sharing ideas. When I finished at 4:30 I, personally felt a sense of joy. Yes, some people had to leave around 4:00 to attend other events -- yet, I had looked participants in their eyes, stretched them and was pleased that no one nodded off....always a good sign.

BUSINESS COMMUNICATION TIP:

When you travel for business, build in time to explore. When I was in Atlanta, I had two extra goals:

1. Visit the Coco Cola Museum http://www.worldofcoco-cola.com

2. Visit Jimmy Carter's Library http://jimmycarterlibrary.org


I am pleased to report I accomplished both of my goals--thanks to Atlanta's great transportation system MARTA. It was a wonderful day of exploring!

Sunday, June 01, 2008

EXECUTIVE COACH, SPEAKER AND AUTHOR ATTENDS RE-CERTIFICATION OF INTERACT AND PERFORMANCE COACHING PROGRAM

Last week twenty of us came together from all over the nation for four days to learn. Eric Allenbaugh's training series provided an opportunity for us gain new knowledge and share.
http://www.allenbaugh.com

Two years ago, I received my certification on both "Interact" and Performance Coaching." Now it was time to review the material. Fifteen of the participants were there for the first time, so it was terrific watching them receive their ahas. Five us who had been through the training before-- we were pleased that Eric had some new, proven models that we can easily implement into our Executive Coaching sessions.

Once again I was reminded to take into consideration the different styles of communications--Analyzer, Supporter, Driver and Performer. If we are really fortunate, we will have all of these styles on our team for each style brings to a team a unique and valuable resource to the team.

BUSINESS COMMUNICATION TIP:

If you feel overwhelmed with emails here are a couple of ideas:

1. Mark out a block of time and write/answer emails only during that time.

2. Turn off the sound on your computer so you can stay focused on your project and not hear the ding of still another email arriving.



Sunday, May 18, 2008

EXECUTIVE COACH, SPEAKER AND AUTHOR ON THE FAST TRACK

It has been a week of learning and making decisions. Thanks to a wonderful marketing person, Shelly Fleming, I am moving to a new level in my collateral images. It was interesting to have a focus group and come up with words that describe me....fascinating. It seems yellow is a color that sort of represents me. Thus, I am pretty sure the new logo will have yellow in it some place.

I also took time to have lunch and coffee with different people. It is always so amazing how good I feel after meeting with people. There is so much to learn about others and I was blessed with attracting people last week with lots of positive energy....perfect.

This week brought lots of action regarding a "Leadership Training" that I am helping to design for the State of California. Art Lopez of California State Department of Rehabilitation in Fresno had a vision and it is terrific to have the opportunity to put some framework around it. He is pleased that the Fresno Behavior Mental Health Department is also taking a lead in developing the training for Managers and Supervisors which will involve Business Leaders and Community Partners.

BUSINESS COMMUNICATION TIP:

This week I learned that I was not purchasing a cellphone. I was informed that I was purchasing a Mobile Device. Just got it today.....Blackberry Curve......I'll let you know my reaction to it.....so far so good.




Saturday, May 10, 2008

EXECUTIVE COACH, SPEAKER AND AUTHOR ATTENDS PORTLAND COMMUNICATIONS CONFERENCE
One of the joys of being a speaker is that you are often given registration to attend the full conference. This time it was the 2008 Portland Communicator's Conference that was sponsored by NW District of Public Relations Society of America and Oregon Columbia Chapter of the International Association of Business Communicators. http://www.ociabc.org

When I arrived, I received a great welcome from the committee. In fact, I am not sure I have ever experienced such a warm welcome from the sponsoring committee.....they did a great job of showing me where I needed to go and escorted me to breakfast. It was a pleasure presenting to them my seminar: "Communications in the Workplace--is it more than Intergenerational Issues?"

For two days I learned -- and learned what I didn't know. There were great presentations on the Internet, Mobile Devices (We don't call them cellphones any more) and found many speakers supporting me in my belief that we must get back to building relationships.

The Committee deserve a huge congratulations on developing a Conference that drew people from eight states and 16 Chapters.

BUSINESS COMMUNICATION TIP:

In order to keep up-to-date it is important for you to keep reading and learning what is happening with the Internet. You don't have to know how to do it --- yet, you do need to know and understand what is happening in the high-tech world that has an impact on your business. There are 258 million mobile device users in the world.



Saturday, January 19, 2008

EXECUTIVE COACH AND BUSINESS COMMUNICATION EXPERTS GOES TO THE MOVIES

I am a faithful member of Netflixs. http:www.netflix.com

Yet, there are certain movies I have decided might be more effective on the big screen. This week I decided to go see "The Diving Bell and the Butterfly." This is a true story about the editor of "Elle" magazine that had a stroke in his 40s.

This is a French film and I believed it would be easier to read the captions on a big screen. Not only was it easier to read the caption, it gave me a bird's eye view of what a stroke patient experiences -- the views from the bed, wheelchair and when people "talked" to him.

Parts of it were difficult for me to watch because my Mom had a similar kind of stroke. The up side is that I realized that my belief that she knew and understood everything I said to her was confirmed. It is amazing story about how one man used the blinking of one eye to create a book that made it easier for all of us to understand the world of a stroke victim that cannot
move or talk.

This movie is a "gift" to all of us.

BUSINESS COMMUNICATION TIP:

When going to a networking event, plan to meet no more than three people in an hour. That way you will be able to really learn about the other person. Remember people hire people they like and know.......a quick passing out of your contact card will not build relationships.


Sunday, January 13, 2008

EXECUTIVE COACH AND BUSINESS COMMUNICATION EXPECT GETS BACK OUT INTO THE COMMUNITY

After my Mom passed on, I was holding my feet to ground and found myself "catching up" by traveling a great deal for my business. From August through December I was gone a great deal of time. I took little notice of events going on in my own community.

This week I found myself getting up at 5:30 a.m. to make sure I had time to exercise and read the paper before I headed to a 7:00 a.m. Clark County Chamber Meeting.
http://www.clarkcountychamber.com

It was great to reconnect with people that I hold in high regard and learn how their lives are changing. We all know that we cannot stay in the same place or we will be left behind.

On Friday, I attended a session by Deborah Walker on the importance of "Customer Loyalty." Fifteen people took one hour out of their day to learned how they can enhance their customer loyalty programs. It became apparent that there are more people than Deborah and myself that believe the way to build and maintain relationships is through taking care of your customers.

Deborah's website is: http://www.RevenueQueen.com

BUSINESS COMMUNICATION TIP:

This tip could be a great help to your clients. I recently learned that people who have "handicap access permits" have been missing out on some additional help. Recently, my 83 three old friend went to the "service aisle" at her local gas station. The attendant noticed the permit sitting on her seat. He said "Mrs. Smith, I didn't know you had this permit....you can pull up to any pump
and you can get the "self-service" rate and we fill it for you. She was thrilled to learn this and she saved $2.00 on her fill-up.

"It doesn't hurt to Ask." (Okay, that was blatant advertising, that line is the name of book that will be coming soon....yet, it is sooooo true.)


Sunday, January 06, 2008

EXECUTIVE COACH AND BUSINESS COMMUNICATION EXPERT KEEPS WRITING HANDWRITTEN NOTES

OK, I'll admit it I didn't send out any holiday cards. So much is going on during the holidays it seems like just "one more thing." Then, of course, I rationalized that people are too busy and they don't have time to savor my great choice of cards or words. '

Instead, I am taking time now to call up people for a cup of coffee or sending a note to let them know that I am thinking of them. Have to admit I am enjoying this new approach for me.

Oh yes, I also am a fortunate woman who has a 96 year old wonderful Aunt. I took the time to write her a 2.5 page letter in 14 point font so it was easier for her to read. No question, it was a special writing to her and filling in her in our families happenings. Imagine my surprise when I got a note back from her complete with two pictures so that you I could see her and all my
cousins. Wonderful!!!

BUSINESS COMMUNICATIONS TIP:

A trip to an office supply store served as wake up call to all the great organizers there are to help de-clutter one's office. I successfully organized my papers into four piles. Now the question was how to file them. File space is now at a minimum in my home office. There they were great looking black plastic boxes that accommodates hanging files. Perfect! My officeis looking terrific!